SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Coffee Barista Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://coffeebarista.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
very good product, it is the minimum size I buy, I really like the quality of the materials and the coffee grind is very good.
Although i've only just received this, my initial thoughts are that it seems to grind the coffee beans very well. It is very noisy, so if your walls are thin, you are unlikely to be able to prepare your brand whilst others are sleeping! Build quality is ok for the price and it is quite easy to keep clean.
Excellent product, just as described
Small... good quality process... when you have to pay with pills inside the grinder... very satisfied with the amount
Fast delivery; well packed; will buy from this seller again.
very fast delivery. product very good.
Works well , well designed and does a good job .
sure works well!
works exactly as it should, very well packaged, fast shipping, 5 days to NZ, wish it had an AU type plug but not a major problem just need an adapter
Very, very excellent.
I received it without any problems. Thank you.
I carry a product that I received very great and arrived me quickly and the shipments are very equal and I got very tight packaging thank this salesman
excellent
I have only used it a couple of times and so far it works well. It's very small , but that suits me as it does not take up much room on the kitchen bench, and I don't need to grind large amounts of coffee beans.
fast delivery and perfect size grinds very well. I like it
Amazing product ,,
Great product, nice quality, easy to use under trial I am very happy thanks to the owner of the product
A small electric grinder is useful for home grinted sweet and consistent and price sweet size chois for beginners in the v60 It is recommended and strongly estimated to weigh the degree of grinding 28
Nice, but I paid his tax. I don't know why, though, a good product at a good economic price.❤️
Excellent, but it's loud.
Hero
The product is excellent but there was a fee of $10 when it reaches me and the shipping is free upon purchase
It's very good for its price, consistent with a lot of crunks.👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Excellent! I recommend!
The product is so excellent that every rial rushes in it
The grind for espresso is very nice, the violin grinds for v60 and the BlackBerry is literally very sweet for its price.
The powder compartment is not anti-static and the grinder is smaller than I imagined but I am satisfied because it is a very good product.
Beautiful, light, not much room, slightly annoying, good for espresso, distilled coffee, kemex and cold pro.
Shvidko less than 10 days came, good packed. Jakisny chudovye for kavovye grains Recommend
It is small looks good, it arrived well packaged and brings the instruction in several languages, I will verify how well it grinds the coffee, it arrived super fast in Mexico.
Works well fast shipping recommend
Excellent once, small size.
The product is as described in the advertising, I liked it a lot since it had a Manual grinder and I had sucked with giving and turning, the grinder is made of plastic at all, minus the grinders, for personal use and grinding 1 you see per day I found it quite decent. I agreed with my purchase and super fast shipping.
It's cute and performance good.
I know, I got it, I got customer service, they responded quickly, they were with me in WhatsApp, they sent videos and they sat with me.😂 Don't miss it. I just got two days.
The device is beautiful and gives you the desired result, but the image deceives it is very small compared to the image in the display
GOOD PRODUCT!!!! THANK U 🙏🏼
28 degrees of grinding, fast grinding, fine grinding, fast delivery, two days passed.
Melite coffee very well. I hope the millstones are steel. Ceramic quick brace
It's small, it's sweet, it grinds more well than it grinds with just the sound of it like it's a Broomer.
Good performance, but the size shocked me.
I like it, it shows its good quality. Delivery time Ok. Excellent.
Sweet and arrived quickly. No problem.😻Once considered an economical and a good alternative to a costly Mill
To the Secretariat the packaging was sweet and her voice Mo pass annoying and use it pass easy and sweet and big Mo size take the space🥹🤍🤍
You are so pretty.
Great coffee grinder, grinds within seconds. Much better than manual or battery powered grinders.
Sweet, just small.
Delivery, 10 days new. The manager is understandable. Pratsyu chudos. Vidpovidny. Recommended to go.
The Mill is very excellent. The most pleased thing is shipping very fast. There is a great development in the site of Ali Express.
Fast delivering 👍🏿